Chat
Experience a New Level of Member Support
Enjoy the same level of service you receive at a branch from the convenience of your mobile device or computer.
Explore Our Enhanced Digital Support Service
Getting help with your accounts, cards and loans is easier than ever with our new digital support solution! Whether you need to open an account, apply for a loan, or simply ask a question, we have you covered.
Connect Anytime
To begin a chat with our local team, click on the pop up or prompt in the lower right hand corner of your desktop or mobile device. You can also chat through Online Banking and the Mobile App. Log in to get started.
Connect with an expert by clicking the "Let's Talk" icon located on the bottom right of our web pages and within the Online Banking portal. Or, log in to our Mobile App, click on the "More" menu, then on the "Chat" icon.
Watch our video to see how easy it is to get personalized assistance and stay on top of your financial goals.
Live Chat
Chat with a friendly representative who can assist with your needs and demonstrate on-screen actions, saving you time.
Video
Enjoy a face-to-face video experience with our skilled representatives, accessible from any location or device, without the need for downloads or installations.
Audio
When you need to talk to a representative, no need to break away from what you are doing on screen to dial a phone number and navigate phone prompts.
Co-Browsing
We know that trying to describe and explain something over the phone can be challenging, so now we offer the ability to add on-screen assistance to your call.
Digital Support Hours
Hours are 8:00 a.m. - 5:30 p.m. Monday through Friday, and exclusive Live Chat availability from 9:00 a.m. - 12:00 p.m. on Saturdays.