Careers
Join an ABOVE AND BEYOND BANKING team that's built to serve our community and make it a better place for everyone.
Join the Best.
Be the Best.
When you join Azura’s team, you’re joining a cooperative community of coworkers who believe in the power of financial literacy and the potential of people. We take great pride in providing exceptional member experiences and we recognize that the only way to do that is to find, train and retain exceptional staff.
People helping people.
A career at Azura is more than a job. It’s about being part of a community with an inclusive culture that walks the walk when it comes to "people helping people."
Our benefits include:
- Competitive pay
- Paid vacation, sick, personal and parental leave
- Medical, dental, vision and life insurance
- 401(K) retirement plan matching up to 4%
- Employee assistance program
- Paid volunteer hours
- Profit sharing opportunities
- Professional development and employee scholarships
- Recognition and rewards program
- Tickets to sponsored events
- Brand gear allowance
- Hybrid and remote positions (dependent on role)
Supporting our Local Economy
Azura is creating inclusive spaces where the best of the Midwest comes together, from the products we offer to the people we hire. Are you interested in serving your community and supporting a vibrant, local economy?
Going “Above and Beyond” for Others
Our members must understand what we do, how we can help and why we’re here for them. With every message we send and every action we take, we build the Azura brand. Everything we do - and don’t do - defines our role and our reputation within the lives of our members and within the communities in which we serve.
Our team, YOU, make Azura special. You enable us to go ABOVE AND BEYOND BANKING.
Empowering Employees
Founded in 2018, the Azura Employee Foundation focuses on providing impactful donations to local organizations that operate within our field of membership. The foundation is 100% employee-led with funds raised through employee contributions. Funding decisions are determined by an eight-person committee with grants awarded twice a year, in spring and winter. Each year, AEF donates nearly $20,000 to our community.
"The depth at which I’ve been able to develop relationships with members, both internal and external, is unmatched. One small action, or noticing just the right cue in conversation, gives you the opportunity to run with an idea and change a member’s entire financial picture."Alyx, Financial Associate Supervisor
Member Associate (Topeka)
Member Associates build and enhance member relationships by providing professional, prompt individualized financial service. The Member Associate will explore needs and educate members on Credit Union products and services that will benefit them, expand their financial relationship with the Credit Union and enhance the member’s financial life.
The Member Associate is responsible for processing transactions, account service functions, introducing products and services, educating on use of products and services, facilitating product opening or referring and transitioning to a specialized associate while providing a member experience that is above and beyond.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Responsibilities
- Establish new member relationships by introducing and explaining products and services that fit their financial needs
- Facilitates the opening of products and services
- Learns and stays-up-to date on the products and services offered by the credit union
- Provides account services, maintenance and problem solving
- Accurately process member transactions
- Promote, explain and demonstrate self-service options that will enhance the member experience
Qualifications
- One to six months of sales experience
- High school diploma or GED
- Post high school education or equivalent is preferred
- Excellent interpersonal and communication skills
- Strong attention to detail and organization skills
- Team player and goal oriented
- Remains calm and level-headed under pressure
- Significant level of trust, diplomacy, courtesy and tact
- Professional appearance and demeanor
Data/Core System Specialist
The Data/Core Specialist is responsible for managing our master data set, developing reports as required, and troubleshooting issues with our data and reporting environment. Uses ETL (Extract, Transform, and Load) tools to control, standardize, and enhance our data. Will work with the core vendor and all support staff to maintain the core system. Updates and develops all aspects of the core system.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Duties
- Manages master data, including creation, updates, and deletion
- Manages and designs the reporting environment, including data sources, security, and metadata
- Supports the data warehouse in identifying and revising reporting requirements
- Generates reports from single or multiple systems and processes confidential data and information according to guidelines
- Provides technical expertise on data storage structures, data mining, and data cleansing
- Applies knowledge of SQL to query, update, insert and delete data in multiple data sets
- Creates and maintains custom items using JavaScript.
- Creates new system level member/account/suffix type information
- Manages core system parameters and updates default core system value
Qualifications
- One to three years of similar or related experience as a data analyst or core system management
- A two-year college degree, or completion of specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program
- Strong verbal and written communication skills
- High attention to detail
- Strong problem solving and analytical skills
- Courtesy, tact, and diplomacy are essential elements of the job
- Strong working knowledge of popular data analysis tools and databases
- Demonstrated ability to handle large data sets and relational databases
- Has experience working with Financial Institution core system
- Has managed a complex software system analogous to a core system
Business Loan Officer
The Business Loan Officer supports a sales and service culture by acting on business lending and deposit leads and referrals across multiple channels and providing exceptional member experiences resulting in closed business.
The Business Loan Officer offers a broad variety of financial services such as taking loan applications, closing loans, opening deposit products and services, and connect members to community resources that can provide needed education and advice for members to expand their business potential. Additionally, the Business Loan Officer analyzes the member’s financial picture and makes recommendations involving complex situations. Asking for the business, closing the sale and/or utilizing referrals to Credit Union experts outside the Business Loan Officer area of expertise are other key aspects to successfully building a full financial relationship with our business members.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Responsibilities
- Effectively combines product knowledge and member information to provide appropriate products or services that helps members manage their financial lives. The Business Loan Officer continually focuses on identifying needs, educating the member on product benefits, exceeding service expectations, asking for the business and closing the sale.
- Assembles loan and account applications and has sufficient knowledge to make informed recommendations for complex situations. Possesses the expertise to help members re-align their entire financial picture and makes recommendations that may involve more complex solutions outside of normal parameters.
- Builds and manages a portfolio of business relationships and drives production and business product sales through treasury management, internal referrals, and business development activities with current and prospective business members.
- Is well-versed in the origination and underwriting of member business loans.
- Assures Credit Union’s rights and interests are protected thru proper documentation and lien perfection. Provides all necessary supporting documents for member files. Closes loans, delivers products, and reviews terms and conditions with members.
Qualifications
- Three to five years of similar or related experience, including time spent in preparatory positions.
- Two-year college degree or completion of a specialized course of study at a business or trade school or equivalent knowledge attained through on the job experience.
- Strong communication and relationship skills.
- Strong attention to detail and organization skills.
Member Solutions Associate
The Member Solutions Associate helps preserve the Credit Union’s assets by assisting in controlling delinquency through collecting delinquent loan payments, negative shares and/or recovering collateral. In addition to their regular duties and responsibilities, the Member Solutions Associate I will help ensure department services are delivered professionally and efficiently. They may work on assigned special projects to help further the department’s collection efforts.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Duties
- Contacts delinquent accounts by phone, e-mail, mail or any other acceptable means that are available Analyzes financial situation of delinquent borrowers and takes appropriate action to help bring accounts current. Properly close services when required.
- Maintains accurate files and proper collection notes, and reports on collection activity.
- Completes collection functions in accordance with established policies and procedures as well as applicable legal requirements.
- Assists members with setting up automatic payments. Helps set up FSP on negative share drafts as needed.
- Ensures confidentiality and professionalism is maintained.
Qualifications
- One to three years of similar or related experience.
- Two-year college degree or equivalent knowledge attained through related experience.
- Strong verbal and written communication skills.
- Phone etiquette
- High attention to detail with minimal errors.
- Analytical skills
- Mathematical ability to compute ratios and percentages.
- Effective negotiation skills.
- Goal oriented
- Self-motivated
- PC/Technology proficiency
Contact Center Associate
Azura Credit Union has an opening in our Contact Center. Our Contact Center Associates provide assistance with a wide variety of tasks, both deposit and lending. The work involves taking inbound calls and managing the call through resolution. This is a fast paced, team oriented department that can prepare its team members for further growth within the credit union due to the scope of the information they learn.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Duties
- Answers all inbound phone calls, emails and fax requests in a timely and professional manner.
- Identifies potential product or service needs, provides education on our products and/or services, and either assists or refers as needed.
- Provides full service upon contact, only transferring when another employee is requested and/or if further assistance is needed.
- Receives and processes member’s financial transactions, preparing any documents and correspondence necessary to fulfill member needs and satisfaction. Makes timely follow-up contact as appropriate to fully enhance member relationships and exceed service expectations.
Qualifications
- One to three years of similar or related experience.
- Above average written and verbal communication skills; bi-lingual abilities a plus.
- Ability to ask discerning questions.
- Strong attention to detail and strong organizational skills.
- Strong people skills.
- Comfortable on PC/Technology proficiency.
Indirect Funder
The Indirect Funder reviews contract documents received from Indirect Dealer Partners to ensure compliance, accuracy and that all underwriting approval conditions are met and facilitates prompt and accurate loan funding.
This role includes other duties as assigned within the Loan Operations Department.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Responsibilities
- Makes consistent and sound decisions involving verification of documents and signatures.
- Tracks and communicates the status of indirect contracts in house and conducts regular follow up to obtain missing documentation.
- Verifies and inputs demographics, employment and loan information into core system.
- Works with Credit Analysts and Indirect Program Manager to maintain and build business relationships with Indirect Dealer Partners, including suggesting and implementing improvements to Indirect Program.
- Collaborates with Credit Analysts to ensure prompt funding of contracts.
- Assures Credit Union’s rights and interests are protected through proper documentation and lien perfection.
- Efficiently and reliably completes loan processing and funding in accordance with established policies and procedures.
- Adheres to all Credit Union compliance and procedural requirements.
Qualifications
- One to twelve months of similar or related experience including time spent in preparatory positions.
- High School Diploma or General Education Degree.
- Strong communication skills and high attention to detail.
- Significant level of trust, diplomacy and professionalism.
Home Loan Closer/Funder
The primary responsibility of the Home Loan Closer/Funder is to ensure home loans close in accordance with underwriting approval, credit union policies, and state and federal compliance rules and regulations.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Responsibilities
- Ensure all loan documents are complete, accurate and compliant.
- Confirm loan terms, conditions, and borrower information before disbursement; pre-balance for funding, and issue revised Closing Disclosure.
- Schedule and facilitate the closing process, including coordinating with title companies, Home Loan Consultants, and borrowers.
- Manage the release of funds to the appropriate parties, including seller and service providers.
- Liaising between borrowers, real estate agents, and lenders to ensure a smooth closing process.
- Ensuring all aspects of the closing process adhere to federal and state regulations.
Qualifications
- Three to five years of similar or related experience.
- Two-year college degree or equivalent knowledge attained through on the job experience.
- Strong communication skills.
- Strong attention to detail and highly organized.
- Self-motivated with good follow through ability.
Azura Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, (including pregnancy, sexual orientation or gender identity), national origin, age, disability, genetic information or protected veteran status.
Azura participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, Azura is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Learn more about E-Verify.
Discover why Azura has been voted Best Employer five years in a row!
Azura Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, (including pregnancy, sexual orientation or gender identity), national origin, age, disability, genetic information or protected veteran status. Azura participates in E-Verify and, upon being hired, will provide the federal government with your form-I9 information to confirm that you are authorized to work in the USA. If you are interested in the position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed.