The Google Play Store has implemented a requirement for Azura Credit Union to provide our members with the ability to request removal of their app accounts and any associated data. This requirement is the latest of many recent compliance updates from Google and Apple related to user privacy and data safety.

If you would like to request removal of your app accounts and related data, contact us Monday through Friday from 8 a.m. to 6 p.m. and Saturday 9 a.m. to Noon.

• Chat with us via the "Let's Talk!" bubble in the lower right hand corner of your screen or through Online Banking or the Mobile App. Log in to get started.
• Call us at 785.233.5556 or 800.432.2470 to talk by phone.

Account Deletion

Upon execution of this request, Azura Credit Union will delete all associated data held in our Online Banking and Mobile App system(s). This data will no longer be accessible or available to any party. 

When your account is deleted:

• You will no longer be able to log in to Azura's Online Banking or Mobile App. Your accounts will remain active, and your accounts transaction history will remain in our main system history as long as your accounts are open, but all Internet and Mobile and/or Online Banking data will be deleted.
• You will not be able to see electronic copies of past account statements. If you have opted in to receiving electronic statements and/or tax documents, your preferences will be changed to receiving paper statements and paper tax documents. (Fees may apply.)
• Any activity you previously set up within Online Banking or the Mobile App will be disabled and/or deleted. This includes real-time account alerts, Bill Pay payments and payee info, External Transfers to other people or accounts, Cross Member Transfers, and scheduled or recurring transfers, as well as any history for any of these services. 

Questions?

• Chat with us via the "Let's Talk!" bubble in the lower right hand corner of your screen or through Online Banking or the Mobile App. Log in to get started.
• Call us at 785.233.5556 or 800.432.2470 to talk by phone.
• Visit any of our full service locations to speak to an Azura representative in person.